Cathay Pacific

A driver for positive change

Cathay Pacific’s People team was looking for a way to re-think and re-imagine employee recognition programmes. Their existing “Employee of the year” awards had become outdated and ineffective.

Together with change agency e3, Grayscale developed and worked out the concept of Work Well Done: an online portal which makes it easy for employees to recognise each other for doing great work.

Easy to compliment, easy to manage

Grayscale designed a portal which makes recognising good work really easy, and employees are actively creating and sharing content.

The portal is built on the versatile content management system WordPress, which makes management of the tool by the Cathay project team very easy.

Since the start of the project more than 8,500 compliments have been shared online and 2 award ceremonies have been organised.

Growing and evolving over the years

Since the start of the project in 2016 we have added various functionality elements, making the platform more interactive (such as “like”, “nominate”, “cc their manager” and “vote”) whilst keeping the core function (“nominate”) central in the design.

Why we love this project

This is simply one of those projects which has everything: a cause working hard for (employee satisfaction), a “mature” client where we can do user research and testing (greatly improving the effectiveness of the design), and a truly great client and project team.

Let’s hear that concept

Don’t know how to start your internal portal project? Our team can guide you through these processes and together we’ll come up with a unique solution. Get the results you want.